Oxenham & Co. Ltd (“Oxenham”, “we”, “us”, or “our”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, share, and protect your personal data when you visit our website www.oxenham.mu, in accordance with the Mauritian Data Protection Act 2017 and, where applicable, the General Data Protection Regulation (GDPR).
1. Information We Collect
When you interact with our website, we may collect the following information:
- a) Personal Data (collected via forms or email)
- Full name
- Email address
- Telephone number
- Job title / company (optional)
- Any message or enquiry you send us
- b) Usage Data & Tracking Technologies
- IP address
- Browser type and version
- Pages visited and time spent on site
- Referring site
- Device information and operating system
We use Google Analytics and similar tools to gather aggregated, anonymised usage data to understand website performance and user behaviour.
2. Legal Basis for Processing (Under GDPR)
We process your personal data under the following legal bases:
- Consent – when you submit a contact form or subscribe to a newsletter.
- Legitimate interest – to improve our services and understand website usage.
- Legal obligation – to comply with legal or regulatory requirements.
3. How We Use Your Information
Your information may be used to:
- Respond to your enquiries or requests.
- Send you marketing communications (if you opt-in).
- Improve website functionality and performance.
Comply with applicable laws and regulations.
4. Marketing & Newsletters
If you opt in to receive our newsletter or promotional updates, your contact details will be stored and managed using an email marketing platform. You can unsubscribe at any time using the link provided in every email.
5. Cookies
We use cookies to:
- Ensure website functionality.
- Analyse user behaviour with Google Analytics.
- Personalise your browsing experience.
You may control or disable cookies through your browser settings. For more information, please refer to our Cookie Policy.
6. Disclosure to Third Parties
We only share your data with:
- Service providers who support our website (e.g. hosting, analytics, marketing tools).
- Regulatory bodies when required by law.
All partners are contractually bound to safeguard your personal data and use it only for specified purposes.
7. Data Transfers
Some of our service providers may be located outside of Mauritius or the European Union. In such cases, we ensure that appropriate safeguards are in place, such as Standard Contractual Clauses or adequacy decisions, to protect your personal data.
8. Data Security
We implement strict security procedures (technical and organisational) to prevent unauthorised access, disclosure, or misuse of your data. These include SSL encryption, access controls, and secure data storage.
9. Your Rights
Under the Mauritian Data Protection Act 2017 and the GDPR you have the right to:
- Access your personal data
- Request correction or deletion
- Withdraw consent at any time
- Object to processing or request data portability
- Lodge a complaint with the Data Protection Commissioner (Mauritius) or relevant EU supervisory authority
To exercise any of these rights, please email info@oxenham.mu or contact us using the details below.
10. Retention of Data
We retain your personal data only as long as necessary for the purposes outlined above, or as required by law. After this period, your data will be securely deleted or anonymised.
11. Links to Third-Party Websites
Our website may contain links to external sites (e.g. partners, social media). We are not responsible for the privacy practices of those websites. We recommend you review their respective privacy policies.
12. Changes to this Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and where appropriate, we will notify you via email or on the website.
13. Contact Us
If you have any questions or concerns about this Privacy Policy or how we process your data, please contact:
E.C. Oxenham & Cy. Ltd
Saint Jean Motorway
Phoenix
Email: info@oxenham.mu
